![]() This should restore your device to its original state and ensure it functions properly. ![]() If you haven’t had success in starting your Fitbit Charge HR, you should try a factory reset to clear the device’s software and data. Once you’ve done this, you should see the Fitbit logo and your time on the screen. If the device is not working properly after this step, you should follow the next step: pressing the button three times. The device should display the Fitbit logo and numerical data. If your Fitbit Charge HR has reached the “Error” stage, try to hold down the button for 10 seconds to reboot the device. If your charger has a USB connection, the battery will stay charged. However, you must be careful not to overdo it as this can result in losing your progress. Afterward, you can reconnect your Fitbit Charge HR to the charger cable. After the reset, the screen will display numerical data. To solve this problem, you can perform a factory reset by holding the button for 10 seconds. The Fitbit Charge HR may not be working due to software issues. After the power icon has appeared, you should release the button. In order to do a factory reset, you must connect the charging cable to your Fitbit, press the power button and hold it for eight to nine seconds. Remember that this method will wipe the tracker’s memory and will be more difficult than a simple reset. If the Fitbit Charge HR has reached the factory reset stage, you should follow the steps below to avoid losing all of your personal data. You can try restarting your Fitbit Charge HR with the instructions above. It might take several tries before it works again. The device should now be functioning properly. The screen should then flash before displaying numerical data. Then, release the button and the screen should flash a white light. After it has completed charging, hold down the bottom and left buttons until the Fitbit logo appears.Īfter you have disconnected your Fitbit Charge HR from the computer, connect it to the charging cable and hold the button down for 10 seconds. Once the device has recognized the USB cable, it will show the battery icon and start charging. After you have plugged the charger into your computer, the charging cable will vibrate. The first thing you must do is plug your charging cable into the computer. These devices are not factory resettable, but restarting is easy. You can also restart your Fitbit Alta and Charge HR. If you are having problems with your Fitbit Charge, contact Fitbit Support or get a replacement one. ![]() The device will restart itself and you should be able to use it immediately. After the battery icon appears, press the side button and hold it down for a few seconds. Once the charger is in place, connect the Fitbit to the computer and wait for it to show a battery icon. Restarting your Fitbit Charge HR is easy once you have plugged it in and attached the charging cable.
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